Privacy Policy
For customer confidence: The purpose of this Privacy Policy is to describe how we collect, use, disclose, and protect personal information when you visit our store, place an order, contact us, or otherwise use our services.
Retention, Security, and Children — What to Expect
To make this policy easy to use: We keep information for as long as reasonably necessary for orders, support, legal compliance, dispute resolution, and security. We use reasonable safeguards, but no system is completely secure. Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes and Requests — What to Expect
To set practical expectations: The merchant may revise this policy to reflect operational or legal changes. Send privacy questions and rights requests to the contact email below.
CCPA/CPRA and U.S. Privacy Rights — How It Works
For consistent support: Subject to eligibility and exceptions under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), users may request access to or knowledge of personal information, correction, deletion, portability, and information about categories of collection, use, and disclosure. A qualifying user may also opt out of sale or sharing for cross-context behavioral advertising and may exercise other rights provided by applicable U.S. state law without discriminatory treatment.
Information We Collect — Practical Guidance
- For a dependable customer experience: Identifiers and contact details, such as name, email, phone number, billing address, and shipping address.
- For straightforward planning: Order, payment, return, exchange, and customer-service information.
- For clarity: Device, browser, IP address, cookie identifiers, and store-usage information.
- For clarity: Information you voluntarily submit in messages, reviews, forms, or account settings.
How We Use Information — Key Details
For a dependable customer experience: Personal information is used to provide and improve the store, process payments, fulfill and track orders, handle returns and exchanges, prevent fraud, provide support, comply with law, and send marketing where allowed.
Disclosures — Practical Guidance
For a dependable customer experience: Information may be disclosed to Shopify, payment processors, fulfillment and shipping providers, analytics and advertising providers, professional advisers, and authorities when needed to provide services or comply with law.
Cookies and Advertising — Our Commitment
As part of our customer standard: Our store and its service providers use Cookies and similar technologies for store functionality, analytics, fraud prevention, and advertising. We reserve the right to use Google Ads, including Remarketing and Conversion Tracking, to measure advertising performance and show relevant advertising. Browser or device controls may limit nonessential Cookies.
Do Not Sell or Share and GPC — Customer Standard
For straightforward planning: To submit a Do Not Sell or Share My Personal Information request, contact us using the details below. Where legally required, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending the signal. The merchant may need to verify other requests.
Merchant and Customer Care Information
Store name: thehydrojug
Contact email: Support@thehydroold.shop
Phone: (772) 657-4687
Physical and return address: 348 E College Ave, Tallahassee, FL 32301, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).